Terms and Conditions

Terms and Conditions

Welcome to the online store of Colex Finishing Inc., accessible at https://www.colex.com/shop/ (the “Webstore”). Please read these Terms and Conditions carefully before using the Webstore operated by Colex Finishing Inc. (“Colex,” “we,” “us,” or “our”). By accessing or using the Webstore, you agree to be bound by these Terms and Conditions, as well as any other applicable laws or regulations. If you do not agree with any of these Terms and Conditions, you should not use the Webstore.

Products and Orders

1.1. Product Descriptions: We strive to provide accurate and up-to-date information about the products available on the Webstore. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or other content on the Webstore. We reserve the right to correct any errors, inaccuracies, or omissions, and to update or modify product information at any time without prior notice.

1.2. Orders: By placing an order through the Webstore, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance by Colex, and we reserve the right to refuse or cancel any order at our sole discretion. If we cancel an order, we will refund the full purchase price paid by you, if applicable.

1.3. Pricing and Payment: The prices displayed on the Webstore are in US dollars, and they do not include any applicable taxes, shipping fees, or other charges, unless otherwise indicated. Payment for your order must be made in full at the time of purchase, using one of the accepted payment methods indicated on the Webstore. You are responsible for providing accurate and complete payment information, and you authorize us to charge the total amount of your order to the payment method you provide.

Shipping and Delivery

2.1. Shipping: We ship products to the United States and internationally, subject to certain restrictions. Shipping costs and estimated delivery times will be calculated and displayed during the checkout process, based on the shipping address you provide.

2.2. Delivery: We will make reasonable efforts to ship products to you within the estimated delivery times indicated on the Webstore. However, we do not guarantee that products will be delivered by a specific date, and we are not responsible for any delays caused by factors beyond our control, such as customs clearance, transportation disruptions, or weather conditions. Risk of loss and title to the products pass to you upon delivery of the products to the carrier.

Returns and Refunds

3.1. Returns: If you are not satisfied with a product you purchased from the Webstore, you may return it within 14 days of receipt, subject to our return policy. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. You are responsible for the cost of return shipping, unless the product is defective or we made an error in fulfilling your order.

3.2. Refunds: Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If your return is approved, we will refund the purchase price paid by you, less any applicable shipping charges or restocking fees, using the original payment method used for the purchase. Refunds may take several business days to process, depending on your financial institution.

Intellectual Property

4.1. Ownership: The Webstore and its content, including but not limited to text, graphics, logos, images, videos, software, and other materials, are owned or licensed by Colex and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any of the content on the Webstore without our prior written consent.

4.2. Trademarks: All trademarks, logos, and service marks displayed on the Webstore are owned by Colex or our licensors. You may not use any of these trademarks without our prior written permission or the permission of the respective trademark owner.

4.3. User Content: If you submit any content to the Webstore, such as reviews, comments, or other feedback, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media, and you represent and warrant that you have the right to grant us such license.


5.1. Privacy Policy: We collect, use, and disclose your personal information in accordance with our Privacy Policy, which is available on the Webstore. By using the Webstore, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

5.2. Account Security: If you create an account on the Webstore, you are responsible for maintaining the confidentiality of your account login credentials and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

Limitation of Liability

6.1. Disclaimer of Warranties: The Webstore and its content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not warrant that the Webstore will be error-free, uninterrupted, or free from viruses or other harmful components. You use the Webstore at your own risk.

6.2. Limitation of Liability: To the fullest extent permitted by applicable law, Colex and its officers, directors, employees, agents, and affiliates shall not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of the Webstore, your reliance on any content on the Webstore, or your purchase or use of any products from the Webstore.

6.3. Indemnification: You agree to indemnify, defend, and hold harmless Colex and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Webstore, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights of third parties.


We may terminate or suspend your access to the Webstore, in whole or in part, at any time and for any reason, without prior notice or liability. Upon termination, your right to use the Webstore shall cease, and these Terms and Conditions will survive with respect to any obligations or liabilities that by their nature should survive.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of New Jersey, United States, without regard to its conflicts of law principles. Any disputes arising out of or in connection with these Terms and Conditions or your use of the Webstore shall be resolved exclusively by the state and federal courts located in Bergen County, New Jersey, United States.


We reserve the right to modify or update these Terms and Conditions at any time, without prior notice, by posting the revised Terms and Conditions on the Webstore. Your continued use of the Webstore after such modifications or updates constitutes your acceptance of the revised Terms and Conditions.


10.1. Entire Agreement: These Terms and Conditions constitute the entire agreement between you and Colex with respect to your use of the Webstore, and they supersede all prior or contemporaneous agreements, understandings, representations, and warranties, whether written or oral, relating to the subject matter hereof.

10.2. Severability: If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

10.3. Waiver: Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision, unless acknowledged and agreed to by us in writing.

10.4. Assignment: You may not assign or transfer any of your rights or obligations under these Terms and Conditions without our prior written consent. We may freely assign or transfer any of our rights or obligations under these Terms and Conditions.

10.5. Force Majeure: We shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, acts of terrorism, riots, civil disturbances, insurrections, accidents, labor disputes, shortages of materials, or any other event beyond our reasonable control.

Contact Us

If you have any questions, concerns, or comments about these Terms and Conditions or the Webstore, please contact us at info@colex.com or through the contact information provided on the Webstore.

By using the Webstore, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not access or use the Webstore.