Support

Our office will be closed November 25th – 26th. The service department will be available on November 26th from 9 AM – 3 PM EST. All orders placed from the 25th – 28th will be shipped out on Monday the 29th. On behalf of all of us at Colex Finishing Solutions, we wish you a Happy Thanksgiving!

Our highly trained and experienced technicians are a click away ready to support our customers whenever needed. Colex has implemented a Customer Support Center to provide our customers with technical support, FAQs, how to videos and much more. Presently 95% of all service tickets placed through the Customer Support Center can be resolved remotely. On average a Colex support technician will contact you back within an hour. 

 

Need replacement parts for Fotoba and Sharpcut? Email service@colex.com or submit a ticket in the Customer Support Center.